Pinnacle Services

PUTTING PEOPLE FIRST

PARTNER SUPPORT CENTER

RICHARD LEWIS

Chief Executive Officer & Founder

ADAM HANOVER

Chairman, Board of Directors

JOHN CONWAY

Chief Operating Officer

SHAUN HARDICK

Chief Financial Officer, Head of Mergers & Acquisitions

DAVID KATZ

Chief Collaboration Officer

RAJ MIDHA

Chief Marketing Officer

SANDRA KOBLAS

Senior Vice President, People

SCOTT BRINKLEY

Senior Vice President, Operations

LAUREN PELKEY

Controller

BILL BELL

Vice President of Financial Planning & Analysis

SEAN TREMBLAY

Vice President of Procurement

LISA WHITE

Vice President of Partnerships

JAY DEARBORN

Director of Field Operations

SHANE DONOHUE

Director of Field Operations

TOM DESANTIS

Director of Field Sales

MIKE MARCIL

Senior ServiceTitan Business Coach

JESSICA YAWN

Director of Customer Experience

TYLER MANNING

Director of Environmental, Health & Safety

WENDY DIPPERY

Human Resources Director

JAIMI EURESTE

Digital Advertising Program Manager

CHRIS KIRK

Digital Advertising Program Manager

BEN ROBERTS

Senior Operations Analyst

DIANE WAYMON

Office Manager

AVERY ALDERMAN

Senior Accounting Analyst

SIERRA TOOLEY

Senior Accounting Analyst

CONNER FORRESTER

Financial Planning and Analysis Manager

CHANCE DYE

M&A Associate

MICHAEL CALLARI

M&A Analyst

GEORGE TASHIE

Financial Analyst

ZAC KAPLAN

Integration Manager

JENNIFER MITCHELL

Human Resources Manager

LISA CHRISTIAN

Executive Assistant, Operations

MARC HANOVER

Member, Board of Directors

HENRY DOGGRELL

Advisor

MATT LEE

Advisor

OUR PARTNERS

RICK WALTER

President, Rite Way and Signature

JIM SELTZER

President, John C. Flood

ANDREA JOHNSON

President, Allbritten

BRIAN ARLINGHAUS

President, Arlinghaus

HEATHER ARLINGHAUS

General Manager, Arlinghaus

CHRIS CUNNINGHAM

President, Service Plus

EMILY CUNNINGHAM

Vice President, Service Plus

RAYMOND NALTY

President & General Manager, Environment Masters

NICHOLAS LEISINGER

President & General Manager, Apollo

BRIAN REED

President & General Manager, Best Care

KEEFE DITTA

President, Keefe’s

MARK WETHINGTON

President, B&J

ANDREA CRISAFULLI

President, Crisafulli Bros.

ALAN AYERS

General Manager, Crisafulli Bros.

WYATT TUCKER

President and General Manager, Parks

JEREMY SHEPARD

President, Dean’s Home Services

STEPHANIE OLSON

General Manager, Dean’s Home Services

Scroll to Top

RICHARD LEWIS

Chief Executive Officer & Founder

Richard is the Chief Executive Officer and Founder of Redwood Services.

Prior to forming Redwood, Richard spent nearly 12 years in a variety of operating and leadership roles at The ServiceMaster Company, working with some of the world’s most iconic and successful service brands, including Terminix (pest control), TruGreen (lawn care), Merry Maids (residential cleaning), ServiceMaster Restore (disaster restoration), ServiceMaster Clean (janitorial), Furniture Medic (furniture and cabinet repair), TruGreen Landcare (commercial landscaping), and American Home Shield (home warranties). From 2017 to 2020, Richard was a member of the Terminix senior leadership team, where he was responsible for Strategy, Analytics, and Growth Initiatives. Richard began his career on Wall Street as an Analyst at Bear Stearns.

Richard has an MBA from Emory University and earned his B.A., summa cum laude, in Business from Yeshiva University – where he was also a 4-year NCAA athlete.

Richard and his wife were both born and raised in Memphis and have four amazing children together.

ADAM HANOVER

Chairman, Board of Directors

Adam Hanover is Co-Founder & Chief Executive Officer of Union Main Group – an investment holding company owned by Marc and Adam Hanover, Bill Conway (co-Founder, The Carlyle Group), Pitt Hyde (Founder, AutoZone), and Mitchell Blutt and Kevin Livingston (co-Founders, Consonance Capital). 

Union Main acquires controlling equity stakes in business services companies as an active, long-term capital partner providing operational expertise, financial planning, strategic vision, and a deep network. Union Main Group’s portfolio is comprised of: AnovoRx (rare-disease specialty pharmacy), Redwood (national consolidator of HVAC, Plumbing and Electrical brands), and Echelon Energy (energy-efficient utilities infrastructure auditor, retrofitter, and data-collection company for institutional real estate owners). Together, Union Main Group’s companies employ ~1,500 individuals across the United States. 

Prior to founding Union Main Group, Adam was the Chief Executive Officer of Archer Systems, the nation’s largest third-party administrator for Mass Tort and Class Action claims. From 2011-2016, Adam worked at The Carlyle Group in various capacities across the Executive Group, Carlyle Equity Opportunities Fund, and Carlyle Global Partners. Adam earned his BA, magna cum laude, in Diplomatic History from the University of Pennsylvania. Adam is a board member of the Memphis Brooks Museum of Art, St. Albans School of Public Service, and the Hillel at the University of Pennsylvania.

JOHN CONWAY

Chief Operating Officer

John is the Chief Operating Officer of Redwood Services. In this role, he helps guide and direct Redwood’s strategy of identifying and growing partner companies.

He has been involved in the HVAC and Plumbing industries for more than 27 years. Mr. Conway was most recently a part of the member-owned Nexstar Network, one of the industry’s most successful best-practices-sharing groups, where he spent the past six years as a recognized HVAC coach and resource. At Nexstar, John dedicated his time to coaching the best HVAC service providers across the country while developing a network of HVAC owners and operators who are committed to providing efficient, customer-focused service to their customers in their respective markets. He began his career in Memphis working for his father’s small HVAC company in 1994. In 1998 he purchased the business, growing it to $10-million-dollar in sales by 2010. After selling the business in 2010, John remained with the company as general manager and grew annual revenues to over $20 million.